Customer Support Skills

Providing voice and email based customer support is one of my strong points. Having sold apartment rentals, and diverse services to customers’ world wide, I know how to handle customers and potential customers.

Work experience and how I made a difference!

  • Maintaining and updating CRM databases on Salesforce.com, SalesLogix and Pivotal.
  • Providing customer support, marketing and sales services (voice based and email)
  • Setting up VOIP services such as OneBox, Aptela, Vonage and Skype
  • Credit card charging and creating of rental agreements
  • Setting up and formatting phone systems and call trees

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